By dialing 2-1-1, Illinoisans from all 102 counties now have access to free, confidential services by phone. This milestone expands access to a variety of critical resources
through a coordinated statewide system designed to connect individuals and families in crisis with vital assistance. The 2-1-1 system can assist with:
· Basic Human Needs like clothing, food, shelter, and rent and utility assistance.
· Legal Support when you need mediation, to understand your landlord-tenant rights, or a legal hotline to get your questions answered.
· Physical and Mental Health Resources that support finding health insurance, accessing Medicaid and Medicare, urgent medical information lines, and critical crisis intervention services.
· Employment Supports for a job search, job training, transportation assistance, or education programs.
· Support for Older Americans and Persons with Disabilities that connect you to adult day care, durable medical equipment, respite care, home health care, and independent living programs – to name a few.
· Support for Children, Youth, and Families around before and after school programs, family resource centers, mentoring, tutoring, volunteering, and youth programs.
· Support for Veterans ensuring access to health care, emotional support, continuity of care, and support group resources.
Assistance provided by 2-1-1 counselors is available in many different languages.
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